COVID-19 Cleaning Protocol


Every year, all of our homes go through a spring (deep) cleaning to get ready for the busy summer season. Now more than ever, with COVID-19, cleanliness matters.  We have added additional cleaning protocols to help keep you safe and healthy.

  • We are monitoring the Placer CountyCDC and World Health Organization websites and will adjust our procedures if necessary based on their recommendations
  • To keep our cleaners safe, they will not enter any home until 3 hours after check out. They will wear masks and gloves while in the home.
  • Windows will be opened while cleaning to allow fresh air to circulate
  • All surfaces cleaned and disinfected: light (wall) switches, lamp switches, counter tops, windowsills, railings, knobs, door handles, TV remote, thermostat, nightstands, headboards, dressers, trash cans, sinks, faucets, medicine cabinets, refrigerator, microwave, oven, lock box, bear box, BBQ, outside table and chairs to name a few
    All flooring cleaned and disinfected
  • All bedding will be removed carefully and replaced with fresh bedding
  • Treat mattress pad, bed skirt and pillows with disinfecting spray
  • Use a UV light on all soft surfaces: blankets and bedspreads, pillows, and any cloth chairs
  • All towels replaced with fresh towels
  • Use a UV light on all furniture, throw blankets, throw pillows
  • Kitchen sponges tossed and replaced with new
  • Disinfect salt and pepper, all other items in the kitchen and under the sink that can be touched by guests





Before embarking on adventures to North Lake Tahoe, check out information relating to visitation during the COVID-19 pandemic and how to travel to the region safely and responsibly. You’ll find a Welcome Back flyer and a detailed Know Before You Go Informational Guide including California and Nevada resource links, frequently asked questions, COVID-19 friendly activity suggestions and more. Click on the graphics below to open.