Reviews

Hauserman Rental Group
475 N Lake Blvd Suite 202   |   Tahoe City CA 96145 US
1-800-20-TAHOE

4.98 stars - based on 102 reviews

Two years ago I was “green” and intimidated by the prospect of personally finding a good, long-term tenant for my home, especially after a wide-eyed horror story from a friend who advertised then rented his home to a European snowboard team for a season, and all the resulting mayhem and destruction that followed.
    I am so glad I decided to hire pros. I am even happier I went with Hauserman Rental Group. I would recommend Hauserman without hesitation. I found there are many reasons for their great reputation.
What Hauserman did for me:
    Katie, with Hauserman, found a wonderful, respectful, highly qualified tenant for my home the day before it was even listed.
    Prior to rental, Hauserman made sure my home was cleaned to professional standards and everything was in working order. They did a thorough walk through, taking detailed photos of every room for reference at the end of tenancy.
    Hauserman has great contractors on call. At one point, my tenant reported to Hauserman that the hot water had gone cold. With my permission, Hauserman sent out one of their go-to  plumbers. Hours later the hot water was once again working after an inexpensive heating element replacement in the hot water heater.
    Any bills were deducted from the next month’s rent check–which was, without fail,  direct-deposited into my bank every month along with a detailed statement emailed to me.
    After two years of a great association with Hauserman, and I believe a very satisfied tenant, I missed my home and friends in North Shore and gave four months notice that I wanted to return to my home.
    Due to unforeseen circumstances, my tenant was unable to leave on the scheduled departure date. Jessica, with Hauserman, quickly and brilliantly coordinated a new move out date with me and the tenant, prorating the rent and arranging for a helper to assist the tenant in the move. The tenant left as planned. After conducting  the final walk through with the checking of photos and inventory, Jessica had the home cleaners and carpet cleaners lined up to detail the home for my arrival the following day.
     My home looked better than I had ever seen it. I moved into what seemed like a new home.
    I love Hauserman!
    I only wish Hauserman had a division where they could manage the affairs of my life.
Thank you Jessica, Susan, Dana, Danielle, Shawn and Katie for your wonderful work. And you are all so nice!
By: November 16, 2015

5 / 5 stars


We are owner’s of a Condo at Carnelian Bay and have used the Hauserman Group as our property mangers. We have been exceptionally pleased with the professional and personal service given us and our renters. What sets them apart is their availability and communication. Our guests are treated with courtesy and we have received excellent reviews. Any questions and concerns are seen to promptly. Together we make sure our guests are able to enjoy all that Carnelian Woods and Lake Tahoe has to offer while having excellent accommodations.
The Hopkinson’s CW#26

By: August 14, 2015

5 / 5 stars


Thank you for bringing fans to the home on a very hot weekend. It helped a lot! Made for relaxing nights. Great Service!!!
By: July 6, 2015

5 / 5 stars


We have owned our lovely Lake Tahoe vacation home for 16 years having purchased it through Hauserman Realty in 1999. We have used HRG for short term rentals since then and have had a very close relationship with them the whole time. They are always very helpful and have always been available when needed. I know if there is a problem that I can call them at any time for a solution. They have been just great to work with.

 

By: May 6, 2015

5 / 5 stars


Keep up the great work!

By: September 25, 2014

5 / 5 stars


Very happy with your agency and will rent from you again!

By: August 25, 2014

5 / 5 stars


All in all, the experience with Hauserman was great.

By: August 19, 2014

5 / 5 stars


You were all very helpful, especially since we rented at the last minute.

By: July 26, 2014

5 / 5 stars


It was a pleasure dealing with HRG; we’ve rented through Tahoe Luxury Properties but needed a smaller unit this time.

By: October 1, 2013

5 / 5 stars


Everyone we dealt with was friendly professional and helpful

By: September 5, 2013

5 / 5 stars